A Premonition of Internet Connection to Come

My internet connection has been shit lately. Playing something online is like being in a dark room with a strobe light. I’m walking, next minute I’m across the room and don’t know how I got there just random sporadic movements. I’ve been playing Elder Scrolls Online and was in a dungeon with people. I couldn’t even do anything! My goal in there was just to stay alive! I couldn’t help and I wanted to scream.

I only have one option for an internet provider in this house. How stupid is that? My whole street only has one company it can go with because of the fiber connection. The company has a monopoly on the street. I had it connected years ago when my ex was here but I let that get cut off and just got a wireless modem with a 4G service. It’s been good for years but lately, as I mentioned it’s been crap so I thought, fuck it! Let’s get connected again.

I want to stream and I can’t do it on the 4G connection so I need an actual service here. Plus, Brendan has been playing more online (he got Elden Ring) and has made a few friends from work he’s been doing it with and the other night he just complained so much!

So, I bit the bullet yesterday and and spent 2 hours on the phone with this company to connect it. I felt like reaching through the phone and raising the order myself. The woman I was with didn’t know what was going on. As sweet as she was, she didn’t understand what she was talking about and any questions I had she couldn’t answer. Lucky for me (or for her), my job revolves around internet and connections. The crap thing for her is the fact that I don’t work in this particular structure of internet. So, when I’m asking questions about boosters or the type of modem they have (we offer NetComm NF18MESH Home Gateway) I got not awhole lot of info. At the end of the day, I didn’t have a choice so I guess it didn’t really matter what the lady said. She could have told me the modem was a shoe but I would be getting a better mbps then what I’m getting so….. I guess whatever.

After that I waited on the modem and that came today. The lady said I’d be connected today which was real quick. Of course soon as the modem got here I plugged it all in and of course… no sync. So, after an hour of me fiddling with it I had to call in the big guns. I called tech support! While I was waiting on hold to talk to someone I asked myself “is the internet even activated yet?”. Good question, Tia. Turned out it wasn’t. So the other lady pushed it all through for me and then transferred me away to a guy who spent 40 minutes with me trouble shooting the modem.

Green light was on.

I was ready to go!

I started changing the passwords in a few of the things we have in the house. I figured I would do the rest when I touched it.

Then Brendan finished work and I eagerly started going on about how I got the internet sorted and then showed off my memory skills by relaying the 11 letters and 5 digits modem password OFF THE TOP OF MY HEAD!!! He was actually really impressed.

Breandan put the code in and complained the internet wasn’t working. Hmm…. Okay. I checked mine – ‘Connected without Internet’. The hell!!?

I went into the garage to check on the modem. The damn red light was flashing. WHY!!!?? I spent an 40 minutes and it was sorted so what the hell is going??

My first thought was “is there a frickin outage?” Another good question from Tia. And guess what? THERE FUCKIN’ WAS!  You have got to be kidding me.

If you could have seen my face. First day with internet connected and I can’t even use it. So, once again, I’m back on the phone with this company being like… is this for real? Is there actually an outage on my street? I wish someone told me this!

And yes, I was right. There’s actually been an outage for 6 days straight. Of course, the first thing I bring up is “umm… so I’m not paying for this right because, it’s kinda bad if I have to” and of course they very nice about it. I was too considering I wasn’t completely relying on the connection to get me by. Thank God for that! I’d be screwed if I was.

They gave me an ETA of tomorrow by 7pm.

So there you have it.

I thought I was doing a positive thing by getting the internet connected and turns out I can’t use but hopefully it will all be good by the weekend. I’m gonna do so much damn downloading!! It will be free flowing internet all day and night!

  One thought on “A Premonition of Internet Connection to Come

  1. March 25, 2022 at 12:05 am

    Hmm…sounds familiar; is this either OptiComm or LBN?

    Like

    • March 25, 2022 at 8:40 am

      Worse. Velocity. Only one company has that 😦

      Liked by 1 person

      • March 25, 2022 at 9:48 am

        Oh my…I think I know what you’re talking about.

        (Dropping a bombshell, I used to work for an Aussie telco — but only for five months. Heard from a former colleague that the telco was eventually bought by this bigger firm, and the Philippine offices were shut down to consolidate operations Down Under.)

        Like

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