Well, I’ve finally been bitten! The direct debit monster got me. Not in a good way where the payment comes out at ease and EXPECTEDLY. No.. This was a direct debit of the unpredictable kind.
I don’t want to name names (Microsoft) but, yes they are the culprit. Seems as though when I got my laptop last month they were ever so giving and offered me a free month subscription. After the free month I then got debited.
See, I don’t have a problem with the debit. Well actually I kind of do. There was no warning! Not even a courtesy reminder. However, the real issue is the subscription itself.
Microsoft 365 – Family subscription. 2-6 people. $130 yearly.
I’m sorry. But as far as I was aware I am not a family. I am one person.
OHHHHH THE PAINS OF DIRECT DEBIT!!! There to make life easier but when left unattended and untracked it comes back monthly or yearly and takes whatever you have sitting there in your back pocket.
What makes this whole thing sting just a little bit more is Microsoft have little to no contact info. You can literally go in circles on their website searching and searching for a way to contact them. Once you think you made progress you find yourself on a page where they ask you questions and then whatever you choose will lead to an article that I will no doubt thumbs down when it asks me if it was helpful because no, it was not helpful.
After an hour and 20 open tabs that all brought me to the same conclusion (nothing) the closest I got was a virtual chat bot that told me their call back system was out of working hours and closed. I also got suggested a contact number.
So, seems like I’m stuck with a subscription fit for a family. I tried getting Brendan to pay for half of it but he declined. I tried to sweeten the deal and asked for $30 to offset the extra payment that would leave me paying for a single sub. He didn’t buy that either.
My last attempt at making this whole ordeal a little easier for me is the potential to claim it on next year’s tax. I mean, it can be work related. If I’m going to keep it I may as well learn how to use excel which would be an asset to my current role. Sway is also a bonus seeing as though that’s how the training packs are put together for agents. It would also be cool to show Brendan a PowerPoint presentation on why I’m pissed off with a series of slides and animations. Also a good way of showing why I’m sad or moody.
Forms would be fun too. I can make surveys and polls. Get people voting on the real things that matter. Like ‘should I have stir-fry or burgers for dinner’? I’m crap at making decisions so I may have found a way to help myself out.
Yeah, I’m really going to have to make the best of this. I don’t think I can get my money back.
Moral of the story, watch your direct debits.
KEEP TRACK OF YA MONEY!